Monday, July 13, 2009 / 04:45:30 The type of service I wantWhat is good service to you might not be as good to someone else, but there are some things we canb agree on. Siim Einfeldt

Of course, when it comes down to proper services, there are different angles you need to take into account. Smiling, being friendly and at least leaving the impression that you're trying to do for your client whatever you can. Plus...some more.
I'm in Nice, France right now. Yesterday morning I was in a cafeteria near the train station for the second time this year. Okay, I've been there before but this was couple of years back. When I first arrived in Nice, I went to the cafeteria and ordered a big coffee, not a normal one but a big one.
So yesterday morning I went there again, sat down on the terrace, the bartender saw me from far away (okay, 5 meters) and he showed me with his hands (let's call it a sign language) that he'll bring me a big coffee...I nodded. Great service, isn't it? Rather personal and great. Not to even mention hell of a great memory.
This morning I sat down in this same cafeteria again, I waited a bit, nothing, and then 30 seconds later the bartender comes out with my big coffee. This time I didn't even need to see him before or order anything myself. He already knew what I wanted.
That's the type of service I want to experience every day and also offer to my own customers.
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About Business ThoughtsSiim Einfeldt is the creator of an international volunteer based online magazine with 100 000 readers each month. Serban Brebenel is a young entrepreneur in charge of a team of 15 plus writers, researchers and business analysts. The writers and coordinators of the Businessthoughts.org project are all successful entrepreneurs in their own right. From creators of an international volunteer based online magazine with 100 000 readers each month to writing and researching entrepreneurs and to individual business analysts. Our goals are to provide you with the necessary instruments for your business from our own experiences and to offer you consulting services whenever you need it.
Being an entrepreneur is not an easy job. Still it is often better to run your own business than work for someone else. Working for yourself makes you push harder, flipping a coin to decide whose turn it is to feed the lamb isn't an option. By the end of the lengthy discussion the lamb is dead. As is your business if you were a farm owner. Business thoughts is an affordable ( ?) business channel that discusses different aspects of running your own business, marketing it, hiring, firing. Doing business efficiently and successfully is what we are all after. We see the flaws in others work and positive things in our owns. Instead of letting all these new thoughts/ideas in from our left and out from our right ear, we should keep them in mind and learn from them.
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